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BestBuy Samsung doorbuster HDTV refresh rate mixup

Posted: Fri Dec 02, 2016 4:39 pm
by bls
I had my eye on a 50" 1080p 120Hz Samsung doorbuster at BestBuy (model UN50J5201AFXZA), so when it became available online at the same price I grabbed it ($299 plus tax).

It arrived a week later on CyberMonday and I'm glad I looked it over closely before I tried to open the retail packaging: "Motion Rate 60", a/k/a 60Hz refresh rate, not 120Hz.

Disappointed, I went back to check BB's website to see if I misread the specs - and of course by CyberMonday BB had taken down the detail page entirely. (It has since been put back up with corrected info saying Motion Rate 60.)

Just writing to ask if anyone else had this mistake? It's possible I misread the original page, but it was a priority for me and I don't know how I could have missed it. I will likely return it.

Re: BestBuy Samsung doorbuster HDTV refresh rate mixup

Posted: Mon Nov 06, 2017 5:10 pm
by blue3715
you should be able to return it to the store since it's not opened. All the ads says they are "not responsible for typos or misprints".

You should ALWAYS look up the specs of a TV, and the ratings, before buying it.

Re: BestBuy Samsung doorbuster HDTV refresh rate mixup

Posted: Mon Nov 06, 2017 8:00 pm
by lwmjr
This thread is a year old, you probably had 30 days to return it, plus a restocking fee after the first two weeks

Re: BestBuy Samsung doorbuster HDTV refresh rate mixup

Posted: Mon Nov 27, 2017 1:43 pm
by pdavis
lwmjr wrote:This thread is a year old, you probably had 30 days to return it, plus a restocking fee after the first two weeks


Return period is Jan 14 for anything bought after Oct. 29. No restock fee on TVs.