Groupon Online Order...Where's My Item!

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TitansFan
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Groupon Online Order...Where's My Item!

Postby TitansFan » Fri Dec 13, 2013 12:31 pm

Before Thanksgiving I got a notification that Groupon had an online deal for COD: Ghosts for $39.98. I knew it was going to be sold on Black Friday, but I thought I would go ahead and take advantage of this deal online. I placed my order on Nov. 26th. I kept checking their website for updates, but nothing new had happened to my order. On Dec. 4th, I checked Groupon's website and saw that the order finally had a DHL Smart Mail tracking number and that it had shipped. However, when I enter the tracking number, the DHL site says it's not in their system. It sounds like they issued a number for it, but it hasn't been picked up by DHL yet.

Has anyone here had to wait this long to receive an online deal with Groupon? I could have already gotten this game for the same price via a number of options...Amazon, Walmart, Best Buy, etc.. In fact, Walmart has it for $39.99 today. I've emailed Groupon twice since yesterday so I'm waiting to hear back. I guess I'm spoiled because of how organized and fast Amazon is. Hopefully it will get here before Christmas.

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lwmjr
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Re: Groupon Online Order...Where's My Item!

Postby lwmjr » Fri Dec 13, 2013 2:10 pm

I have never used them, like you said, I prefer Amazon too
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Re: Groupon Online Order...Where's My Item!

Postby bfaddict » Fri Dec 13, 2013 5:14 pm

can you call groupon?? might be a better option than emailing them. i think my friend has called them with success.

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TitansFan
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Re: Groupon Online Order...Where's My Item!

Postby TitansFan » Fri Dec 13, 2013 5:22 pm

bfaddict wrote:can you call groupon?? might be a better option than emailing them. i think my friend has called them with success.


Ok, I'll try the number and see what happens. Thanks!

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TitansFan
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Re: Groupon Online Order...Where's My Item!

Postby TitansFan » Fri Dec 13, 2013 5:36 pm

Hold time was 13 min so I hung up. I did find some "fine print" that says the item will be shipped in 12 business days from date of purchase. Good grief! In this day and age you would think it would be quicker than this. As long as it's here by Christmas, then I'm good. I'll never order from Groupon online again.

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Vols44
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Re: Groupon Online Order...Where's My Item!

Postby Vols44 » Fri Dec 13, 2013 10:26 pm

Seen plenty of smaller groupon items this week. Ditto WM stuff in medium sized boxes. The parcel volume is way higher than last year.

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bfaddict
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Re: Groupon Online Order...Where's My Item!

Postby bfaddict » Fri Dec 13, 2013 11:38 pm

i've ordered a few items from groupon goods but i can't remember how long it took the ship. i don't think it was very long though.

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Re: Groupon Online Order...Where's My Item!

Postby steffj89 » Fri Dec 13, 2013 11:44 pm

It seems like most o the time my groupon goods take 2-3 weeks and with the weather issues that could add a few days
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gadgetgirlz
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Re: Groupon Online Order...Where's My Item!

Postby gadgetgirlz » Sat Dec 14, 2013 3:38 am

Every time I order from groupon goods it takes over a month to receive it. They are very slow.

pandagirl
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Re: Groupon Online Order...Where's My Item!

Postby pandagirl » Sat Dec 14, 2013 8:15 am

groupon items have always been slow for me as well.

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mabrey
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Re: Groupon Online Order...Where's My Item!

Postby mabrey » Sun Dec 15, 2013 1:23 am

I am having the same problem with SharkStores. i ordered some gifts for co-workers on Nov 29th for our Christmas party this Thursday & they still have not even shipped them yet. That is 15 days so far without even shipping them-wow. I have sent 2 e-mails & called them only to be put on hold and no one ever answered. i have ordered from them before & haven't had this problem, so I am not sure what is going on or what to do about it.

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TitansFan
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Re: Groupon Online Order...Where's My Item!

Postby TitansFan » Sun Dec 15, 2013 10:08 pm

I checked Saturday's mail today and, lo and behold, there was a package from Groupon with the game in it. I still don't know why I couldn't track the package. Oh well, at least he will get it for Christmas!

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mabrey
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Re: Groupon Online Order...Where's My Item!

Postby mabrey » Sun Dec 15, 2013 10:59 pm

I know you were relieved to see that package. So glad it arrived for you.

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TitansFan
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Re: Groupon Online Order...Where's My Item!

Postby TitansFan » Mon Dec 16, 2013 11:29 am

Thanks, I was glad to see it too. I don't know if I'll ever use Groupon again, but I'm glad it arrived.

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Vols44
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Re: Groupon Online Order...Where's My Item!

Postby Vols44 » Sun Oct 05, 2014 10:39 am

Heard throughout the year Groupon shipping times are 1-2 weeks. Not sure how efficient they'll be this holiday season to maintain their market share.


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