need help! can't get rid of virus

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bfaddict
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need help! can't get rid of virus

Postby bfaddict » Sun Nov 20, 2011 11:10 am

lots of tech people on here so i hope someone can help me.
somehow i got the virus "av protection 2011". i ran my avg and it got rid of some stuff but this stupid thing keeps popping up and i don't know how to get rid of it!

i googled it and there are ways to get rid of it but i really don't understand any of them.

i hope someone can help me :(

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bfaddict
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Re: need help! can't get rid of virus

Postby bfaddict » Sun Nov 20, 2011 12:16 pm

Found a step by step process that im trying right now in safe mode. Right now it's scanning

Everyone cross your fingers this works lol
First time ever i've gotten a virus on my computer. UGH!

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inthedark
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Re: need help! can't get rid of virus

Postby inthedark » Sun Nov 20, 2011 12:20 pm

Good luck and fingers crossed

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teknoge3k
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Re: need help! can't get rid of virus

Postby teknoge3k » Sun Nov 20, 2011 12:25 pm

If you want to PM me, I can help you get it cleaned.

BTW, uninstall AVG and install Avast. ;)
That moment you realize that Bruce Jenner is Kanye Wests' mother in-law

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bfaddict
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Re: need help! can't get rid of virus

Postby bfaddict » Sun Nov 20, 2011 1:10 pm

i wish there were not so many anti-virus stuff lol
i installed avg cause that's what another techie told me was THE thing to use.
so now i will uninstall that one and install avast lol


so far so good i think...... did the step by step i found.... rebooted and none of the crazy stuff has popped back up.
so glad i know my stuff though and knew that the av protection was phoney. that was a stubborn little booger!

hey tek - can you supply a link to avast? i get so nervous trying to google that stuff. i don't want to go to a bad page.

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killasnake
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Re: need help! can't get rid of virus

Postby killasnake » Sun Nov 20, 2011 1:13 pm


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nikkigirl01
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Re: need help! can't get rid of virus

Postby nikkigirl01 » Sun Nov 20, 2011 2:04 pm

killasnake wrote:http://www.avast.com/en-us/free-antivirus-download

I prefer kaspersky :)



I love Avast. Works great for my laptop and my hubby has been known to go to some "questionable" sites...

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Russell Burrows
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Re: need help! can't get rid of virus

Postby Russell Burrows » Sun Nov 20, 2011 2:42 pm

killasnake wrote:http://www.avast.com/en-us/free-antivirus-download

I prefer kaspersky :)


IMHO:
I prefer not haveing to think about a virus prone laptop/desktop/server.

MINT OS is better.
No viruses on Mint, Edubuntu, Kubuntu, Ubuntu,etc.
All free.....all the time......my fav. words.

Viruses/repair charges was the main reason I said bye, bye to Vista/XP/Win 7.

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XmasDVD
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Re: need help! can't get rid of virus

Postby XmasDVD » Sun Nov 20, 2011 2:48 pm

Can't you just rollback to a earlier date?

azerigold
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Re: need help! can't get rid of virus

Postby azerigold » Sun Nov 20, 2011 5:47 pm

I like avast, I've used it for a long time on my laptop, and had it on my old desktop. I hope you get your computer cleaned out soon.

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bfaddict
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Re: need help! can't get rid of virus

Postby bfaddict » Sun Nov 20, 2011 5:49 pm

so far so good!
the program is gone from my computer. it created a shortcut on my desktop and when i went to delete it it said the file for the shortcut was no longer available. whoo hoo!

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BrainDonor
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Re: need help! can't get rid of virus

Postby BrainDonor » Sun Nov 20, 2011 6:51 pm

download and run Malwarebytes ( malwarebytes.org ) as well. It's a great at getting rid of that kind of crap. Even though Avast may have taken care of it, there may still be more lingering.

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bfaddict
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Re: need help! can't get rid of virus

Postby bfaddict » Sun Nov 20, 2011 7:44 pm

malwarebytes is the program my step-by-step instructions had me download to get rid of it.
so now i have avg, malwarebytes (which i guess is just a trial because it's not a fully free program) and avast - i should be VERY protected lol

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hiker
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Re: need help! can't get rid of virus

Postby hiker » Sun Nov 20, 2011 7:50 pm

Don't use both AVG and Avast. Choose one or the either.

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LostYoMind
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Re: need help! can't get rid of virus

Postby LostYoMind » Sun Nov 20, 2011 8:06 pm

oddly enough I had to remove this today too. I used a step by step thing that took like 3 hours, but it seems to be gone.


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